Using IM and Skype on the job

Read an interesting account of how one new media company goes about it's day-to-day business using the latest web tech to "get it done" -- check this out:

From a larger discussion about web-enabled workflow:

If you want to understand what it's like to work at TPM, spend a couple days with your ten smartest friends and constantly IM with them. Set up IM windows for multi-person conversation, and break out those discussions with individual participants. And make the substance of those conversations deep-in-the-weeds investigative journalism. Make sure you don't often go more than, say, two minutes without contributing to the discussion. And see if you can avoid being overwhelmed.